Build intelligent systems that automate and scale.
We design and build custom AI solutions, from LLM-powered applications and intelligent agents to data pipelines and ML integrations, that solve real business problems and deliver measurable results.
AI Opportunity Audit & Roadmap
Not sure where AI fits? We assess your systems, workflows, and data, then hand you a prioritised, costed roadmap of what’s actually worth building.
- Opportunity audit across your systems & workflows
- Feasibility review of each AI use case
- Prioritised, staged roadmap
- Tool & vendor recommendations
Introductory engagement · billed hourly
Everything from data plumbing to deployed intelligence.
We cover the full AI stack: the data foundations underneath, the models and retrieval in the middle, and the agents, recommendations, and predictions your business actually uses.
LLM Engineering Services
Production LLM systems built to a standard: versioned prompts and skills, tuned models, and the evals and guardrails that keep them reliable.
- Prompt, Skill & Agent libraries
- Fine-tuning
- Model / System / Prompt / Skill evaluation systems
- Guardrails
Data Engineering for AI
The data foundation AI depends on: readiness audits, clean pipelines, warehousing, and the vector and embedding infrastructure retrieval runs on.
- AI data readiness audit
- Data cleaning
- Data pipelines
- Data warehousing
- Vector database setup
- Embedding pipelines
- Data labelling
Retrieval-Augmented Generation, Knowledge Bases & AI Search
Answers grounded in your own content: RAG and GraphRAG systems, enterprise search, and self-maintaining knowledge bases with transparent sourcing.
- AI document search
- RAG & GraphRAG systems
- Enterprise search
- Knowledge base automation
Machine Learning & Predictive Analytics
Turn historical data into forward-looking decisions: churn, lead, and risk scoring, demand forecasting, and dashboards your team can act on.
- Predictive analytics
- Customer churn prediction
- Lead scoring models
- Risk scoring
- Forecasting dashboards
Recommendation & Personalisation Systems
Show each customer the right thing next: product and content recommendations, personalised search and email, and next-best-action engines.
- Product recommendations
- Content recommendations
- Personalised search
- Personalised email / content
- Next-best-action systems
AI Agents & Workflow Automation
Autonomous systems that do real work: task, sales, support, operations, and research agents, multi-agent workflows, and human-in-the-loop controls.
- AI task agents
- Sales agents
- Support agents
- Operations agents
- Research agents
- Multi-agent workflows
- Human-in-the-loop agents
Packaged AI for the functions where it pays back fastest: e-commerce, marketing, customer support, and sales & CRM.
AI for E-commerce
- AI product recommendation engines
- AI shopping assistants
- Inventory forecasting
- Visual search
- Demand forecasting
- Price optimisation
AI for Marketing & Content
- AI content generation tools
- SEO content assistants
- Ad copy generation
- Brand voice assistants
- Social listening
- Content repurposing
AI for Customer Support
- Ticket classification
- AI response drafting
- Self-service support bots
- Ticket summarisation
- Escalation prediction
- Quality assurance
AI for Sales & CRM
- AI lead scoring
- AI sales assistants
- Proposal generation
- Call analysis
- Pipeline forecasting
- Account research
From data to deployed intelligence.
- 01
Enquiry & Discovery
It starts with a conversation. We learn your business, the workflow you want to improve, and the data you hold, then confirm where AI genuinely fits.
- 02
Scope & Proposal
We define the use case, success metrics, and data requirements, then send a fixed-price, phased proposal with clear deliverables before any build begins.
- 03
Prototype & Evaluation
We build a focused prototype and measure its output against agreed acceptance criteria, so quality is proven before we scale it up.
- 04
Build, Guardrails & Integration
We engineer the production system with guardrails, safety controls, and human-in-the-loop checks, then integrate it into your applications and data.
- 05
Deploy, Train & Handover
We launch with logging, cost tracking, and monitoring, document the system, train your team, and hand over full ownership.
Work we've shipped.
A selection of platforms, tools, and campaigns we've delivered that are live and growing.
Enterprise Search & Structured Knowledge Graph
The solution gave teams a faster and more reliable way to find trusted internal information. By combining semantic search with structured entity relationships, users could move beyond keyword matching and discover relevant people, companies, documents, processes, and insights in context.
Next-best-action System for Sale Ops
The system helped sales teams focus on the most relevant next step for each account or opportunity. It improved follow-up consistency, reduced prioritisation effort, and gave sales operations clearer visibility into action quality and completion.
Inbound Enquiry Triage Agent
The agent reduced repetitive manual sorting and helped teams respond to inbound opportunities faster. Enquiries were categorised consistently, key details were captured earlier, and high-priority requests were surfaced more reliably.
What clients actually say.
Real feedback from businesses we’ve helped grow. 4.9★ average across all engagements.
“Web Lifter has done a great job planning and implementing Steelmark's SEO strategy and providing technical web development support with exceptional results.”
Corey Cook
Steelmark
“Exceptional service from John at Web Lifter! If I could give more than 5 stars, I would.”
Carter Xu
Trapt Melbourne
“John and the team at Web Lifter stepped in at extremely short notice to resolve a multitude of website issues we were experiencing.”
Lesley Wardropper
PASA Connect
“Web Lifter are a cut above the rest when it comes to all things marketing. Our gym has been working with John and the team for 6 months and the results have been outstanding.”
Oran Royston
Strength Sanctuary
“Honestly couldn't be happier with the service I've received.”
Tom Fox
The Performance Formula
“Web Lifter resolved a multitude of issues on short notice, highly recommended!”
Kim Lundgard
Darling Downs Brick Sales
AI Engineering Services, common questions.
Explore our other services.
Not sure where AI fits? Start with an audit.
We assess your systems, workflows, and data, then hand you a prioritised, costed roadmap of what's actually worth building before you commit to a build.