FAQ

Does AdLift change my Google Ads account?

No. The connection is read-only for analysis. AdLift never changes, pauses or spends on its own. If you want to apply a change, you do it explicitly via Write-back or by hand — you stay in control.

How are audits generated?

By AI — specifically Anthropic''s Claude — grounded in your synced data, business profile, goals and KPI targets. Findings and recommendations must cite their sources. See How your data is used.

Is my data secure and private?

Yes. Data is stored in Supabase in Sydney, Australia, encrypted in transit and at rest, with strict per-organisation isolation. Some data is sent to Anthropic to generate audits and may be processed overseas; training on your data is disabled. See How your data is used.

What does it cost?

A 28-day free trial (card required), then A$50 per week per connected ad account, with discounted founding-member pricing for early sign-ups. See Plans & free trial.

Do I need to connect anything besides Google Ads?

No — Google Ads alone unlocks audits. But connecting GA4, Merchant Center, CRM and ecommerce makes the analysis far richer.

Why did my audit come back "blocked"?

Because measurement was too broken to trust. See Audit blocked status.

Can my whole team use it?

Yes. Owners invite members from Settings → Members; see Roles explained.

How do I get help?

Reach out to Web Lifter — platform admins can assist with setup, connections and running audits for your organisation.